✦ Promptden

Handling a Negative Online Review

Reply in a way that wins the next customer

prompt.txt
Act as a practical specialist helping me with handling a negative online review. My context: [review; facts; platform; customer; fix].

1. Take a breath.
2. Thank them.
3. State facts calmly.
4. Offer a fix offline.
5. Improve the cause.

Use my details, not a generic example. If a fact needed for the plan is missing, ask for it or mark the assumption. Keep the result ready to use.
#business#reputation
💡 Replace the [brackets] with your details — the more specific, the sharper the answer.

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